Troubles with Brydge Keyboard not Working? Resolve Here!

Brydge keyboards are renowned for their sleek design and functionality, making them a popular choice for Microsoft Surface Pro and iPad users. However, like any technology, they can sometimes encounter issues. If you’re facing the frustrating problem of your Brydge keyboard not working, don’t worry; we’ve got you covered. 

In this article, we’ll provide detailed solutions for both Microsoft Surface Pro and iPad users, along with some frequently asked questions (FAQs) to help you get your Brydge keyboard back in action.

What to Do if Brydge Keyboard Not Working on Microsoft Surface Pro

If your Brydge keyboard isn’t working with your Microsoft Surface Pro, follow these steps to troubleshoot and resolve the issue:

Check the Physical Connection

• Ensure that the keyboard is properly connected to your Surface Pro.
• Detach and reattach the keyboard to make sure it’s securely connected to the tablet.

Restart Your Surface Pro

• Sometimes, a simple restart can resolve connectivity issues. Restart your Surface Pro and see if the keyboard starts working.

Battery Check

• Make sure the keyboard has a sufficient charge. If it’s low on battery, connect it to a charger and wait for a while before trying again.

Driver Updates

• Go to the Microsoft Store and check for driver updates for both your Surface Pro and the Brydge keyboard. Install any available updates.

Check Bluetooth Settings

• Verify that Bluetooth is turned on in your Surface Pro’s settings.
• Remove the Brydge keyboard from the list of paired devices and re-pair it.

Reset Bluetooth

• If the issue persists, you can reset the Bluetooth on your Surface Pro.

•      Go to Settings > Devices > Bluetooth & other devices.
•      Under “Related settings,” select “Bluetooth settings.”
•      Click on “Reset” to clear all paired devices, then re-pair your Brydge keyboard.

What to Do if Brydge Keyboard Not Working on iPad?

For iPad users experiencing Brydge keyboard issues, follow these steps:

Check the Physical Connection

• Ensure that the keyboard is properly attached to your iPad.
• Detach and reattach the keyboard to ensure a secure connection.

Restart Your iPad

• Similar to Surface Pro, a restart can often resolve connectivity problems. Restart your iPad and test the keyboard.

Battery Status

• Ensure that your Brydge keyboard has sufficient battery life. If it’s low, charge it and try again.

Update iPad Software

• Go to Settings > General > Software Update and check for any available updates. Install them if necessary.

Re-Pair the Keyboard

• Remove the Brydge keyboard from your iPad’s Bluetooth settings and then pair it again.
• Go to Settings > Bluetooth, tap on the Brydge keyboard, and select “Forget this Device.” Then, re-pair it as a new device.

Frequently Asked Questions (FAQs)

Q1: Why is my Brydge keyboard not connecting to any device?

Try resetting the keyboard by holding down the power button for 5 seconds until the LED flashes rapidly. Then, re-pair it with your device.

Q2: My Brydge keyboard types the wrong characters. What should I do?

Check the keyboard language settings on your device to ensure they match the physical keyboard layout.

Q3: The backlight on my Brydge keyboard isn’t working. How can I fix it?

Ensure that the keyboard backlight feature is enabled in the device settings, and the keyboard has sufficient battery charge.

Parting Notes

A non-responsive Brydge keyboard can be frustrating, but with the troubleshooting steps outlined above, you can likely get it working again. Whether you’re a Microsoft Surface Pro or iPad user, these solutions should help you resolve the most common Brydge keyboard issues. If the problem persists, consider reaching out to Brydge customer support for further assistance. Remember, a little troubleshooting can often save you the trouble of a keyboard replacement.