[Fixed] Mute Button on Keyboard Not Working

What happens when a simple, yet vital function like the mute button on your keyboard decides to take an unannounced vacation? Well, before you decide to donate your keyboard to the museum of “random items that annoyed me”, let’s dive into why this may be happening.

There could be a myriad of reasons including software and hardware issues why your mute button has taken a rebellious stance. But don’t fret; we’ve got the answers. And even better, we’ve got solutions.

Take a journey with us to un-mute this issue once and for all. And hey, who knows, by the end of this, you might just become the go-to tech guru in your family!

Mute Button On Keyboard Not Working

Reasons Why Mute Button On Keyboard Not Working

Before diving into solutions, let’s first understand the “whys” behind this silent rebellion:

  • Physical Damage: Much like that chocolate bar left in the sun, your mute button might be suffering from wear and tear.
  • Driver Issue: Outdated or mismatched drivers can often play spoilsport.
  • Software Conflict: Sometimes, third-party apps decide they aren’t fans of your keyboard’s mute function and cause conflicts.
  • System Settings: On rare occasions, system settings might be configured to make certain keys, including the mute button, non-functional.

How to Fix Mute Button On Keyboard

Now that we’ve identified the usual suspects, let’s roll up our sleeves and get to work on fixing that mute button. Here’s a step-by-step guide to troubleshoot the issue.

Solution 1: Inspect and Clean the Button Physically

The mute button, like other keys on your keyboard, can collect dust and debris over time. These tiny intruders can interfere with the button’s functionality, making it unresponsive. Follow the steps below to check and clean the button:

Step 1: Ensure the PC is off and unplugged.

Step 2: Gently remove the mute keycap using a safe prying tool.

Step 3: If the problem is with your laptop keyboard, use compressed air to clear out any debris.

Step 4: Replace the keycap properly.

Solution 2: Run the Keyboard Troubleshooter

Sometimes software glitches can cause keyboard issues. Here are the steps to run the keyboard troubleshooter:

Step 1: Go to “Settings” > “Update & Security“.

navigate to Settings - Update and Security

Step 2: Click on “Troubleshoot” > “Keyboard“.

Click on Troubleshoot  Keyboar

Step 3: Let the troubleshooter run and follow on-screen instructions.

Solution 3: Update Keyboard Driver

Here are the instructions to update your keyboard driver:

Step 1: Press Windows + X and select “Device Manager“.

Press Windows + X and select Device Manage

Step 2: Expand the “Keyboards” section.

Expand the Keyboards sectio

Step 3: Right-click on your keyboard’s name, then select “Update driver“.

Right-click on your keyboard_s name, then select Update drive

Step 4: Let Windows search for updated driver software and install if found.

Let Windows search for updated driver software and install if foun

Solution 4: Update Audio Driver

If updating the keyboard driver can’t fix the mute button on the keyboard, remember, that the audio driver can also be the culprit. Follow the steps below to update the audio driver on your computer:

Step 1: In “Device Manager“, head over to “Sound, video and game controllers“.

In Device Manager, head over to Sound, video and game controller

Step 2: Right-click on your audio device, then choose “Update driver“.

Right-click on your audio device, then choose Update driver

Step 3: Follow on-screen prompts to complete the update.

Solution 5: Uninstall Conflicting Third Party Software

If you have downloaded any software recently and after that, your mute button on the keyboard stopped working, then uninstalling the recently installed software can often fix the issue. For that, 

Step 1: Go to “Control Panel” > “Uninstall a program“.

Step 2: Browse the list for recently installed or suspicious software.

Step 3: Click “Uninstall” and follow the prompts.

Now, restart the computer and check if the mute button is working or not. If the mute button on your keyboard is still not working, then you have no option left in your hand but to replace the keyboard or (for laptop keyboard) visit the service center.


So there we have it, from debris invasions to driver duels, we’ve unmuted the reasons and solutions to a non-cooperating mute button. Always remember, every tech problem has a solution, it just takes a dash of patience and a sprinkle of know-how. If you’re still struggling or have additional questions, feel free to drop a comment. Thanks for sticking with us till the end!

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