After turning on your Lenovo Flex 5 laptop, you find the keyboard isn’t working at all. Having issues with the laptop keyboard, especially when there isn’t any external keyboard, is very frustrating and creates annoyance. We understand how you are feeling at this moment and that’s why we are here to help you out.
This happens basically because either the keyboard is physically damaged or there are software or setting-related issues. Though it’s a critical issue but can solved quite easily. In this article, we have shared the ways that you can follow to fix this keyboard not working issue of your Lenovo Flex 5 laptop.
Read on and find out how to get your keyboard back to work. So, without any further ado, let’s begin then!
Reason Why Lenovo Flex 5’s Keyboard isn’t Working
Having issues with the hardware component of a laptop is very frustrating as it will cost you a few bucks to repair. There are several reasons that prevent your laptop’s keyboard from working. Identifying the issue is a must before solving it. By so, you can encounter any type of issues regarding this hardware in the future with ease. Here are the reasons –
The keyboard is damaged.
Connection issue.
Outdated or corrupted driver.
Accumulation of dust inside the keyboard.
Here are the possible reasons behind the not working issue. Now, let’s find out how to solve this annoying issue.
Methods for Fixing Lenovo Flex 5 Keyboard Not Working Issue
If the laptop’s keyboard isn’t physically damaged or there aren’t issues with internal wiring then this issue can be solved easily. Before going for the fixes, do some initial work like restarting the laptop, re-plugging the charging adapter, etc. If this happens due to any OS glitches then restarting the laptop will solve the issue.
If still you are facing the issue, then follow the methods below.
Method 1: Perform Power Cycle
Sometimes, if the laptop can’t get enough power, then some components of it stop working. To do so,
First turn off your laptop.
Now, press and hold the power button for 30 seconds.
Turn on the laptop and check whether the issue is solved or not. If still you are facing the issue, then –
Turn off your laptop, and remove the charging cable, and battery.
Now, press and hold the power button for a minute.
After that, reattach the charging cable, and the battery.
Charge the battery for a couple of minutes and then turn on the laptop.
Now check whether the issue is solved or not.
Method 2: Update or Reinstall the Keyboard Driver
If you are using an outdated or corrupted keyboard driver then it will prevent the keyboard from functioning properly. In this case, you will need to update or reinstall the keyboard driver.
Right-click on the Start icon and click on Device Manager.
After navigating to the Device Manager, look for the keyboard there. Once you find it, expand it.
Now, right-click on the keyboard driver and click on Update (if you are using a backdated driver).
After that, follow the on-screen instructions for updating the driver.
If you are using the latest version of the driver then click on Uninstall.
Now, navigate to Lenovo’s website, download the driver for your keyboard, and install it.
Now, restart your laptop and check whether the issue is solved or not.
Method 3: Use Keyboard Troubleshooter
On Windows, you will get a troubleshooting option for different hardware of your laptop. By using them, issues with the hardware can be solved. To use the keyboard troubleshooter,
Press Windows + I to navigate Settings and then click on System and Update.
After that, click on Troubleshoot.
On the next window, click on Additional troubleshooters and there look for Keyboard.
Click on Keyboard and then click on Run the troubleshooter.
After that, the OS will start searching for issues and if there are any, it will fix the issue for you.
Method 4: Perform System Restore
Sometimes, we started facing issues with our laptop’s hardware right after updated our windows. If this is the case, then performing a system restore can help you out. You can take your laptop back into the previous OS update where the keyboard was working. Here are the steps –
Click on the Search icon and type Restore Point. From the search result, click on Create a restore point and navigate to it.
On the next window, click on System Restore, and click on OK.
After that click on Next, and choose a restore point where the Keyboard was working properly.
Now, click on Next and then click on Finish.
On the next window, the system will ask for your confirmation, click on Yes.
After completing the process, restart your laptop.
Now check whether the issue is solved or not.
BONUS TIPS
There are other ways too but it can’t be assured that you will fix the issue by following them. But if you want then you can try the following things –
Sometimes Cortana creates interference with the laptop’s keyboard. By turning off Cortana can solve the issue.
If you are using an external keyboard, then it might cause an issue.
If the filter keys feature is turned on then you may face this issue. Turning it off may help you out.
FAQs (Frequently Asked Questions and Answers)
Why the Windows key isn’t working on my Lenovo Flex 5 keyboard?
Most probably the game mode is turned on in your laptop’s settings. When the game mode is turned on, it prevents the Windows key from working. To fix it, navigate to settings and turn off Game mode.
Does resetting the laptop fix the keyboard not working issue?
Well, it depends. If there are software-related issues then resetting the laptop can fix the problem. And if the issue is related to hardware, then resetting won’t help to solve the issue.
Conclusion
Lastly, most of the time, this issue occurs when there is an issue with the keyboard’s driver. Updating or reinstalling the driver fixes this kind of issue. So, follow the aforementioned methods and if the methods fail then you will need to seek help from Lenovo’s customer service center for repairing or replacing the laptop’s keyboard.
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