[Fixed] Lenovo Legion Y540 Keyboard not Working After Update
Lenovo Legion Y540 is a popular gaming laptop known for its performance, but like any computer, it can encounter issues. One common problem reported by users is the keyboard not working after a software update.
In this article, we will explore the possible reasons behind this issue and provide comprehensive steps to fix it. In short, you can use the Lenovo Diagnostic tool to find the issue and get it fixed automatically.
For more details on how to use the diagnostic tool, please continue reading below.
Why Is Your Lenovo Legion Y540 Keyboard not Working After the Update?
Several factors can contribute to your Lenovo Legion Y540 keyboard not working after a software update:
Driver Incompatibility
Sometimes, a software update can result in incompatible keyboard drivers, causing the keyboard to malfunction.
Corrupted System Files
The update process might have led to corrupted system files that affect the keyboard’s functionality.
Software Bugs
Occasionally, software updates may contain bugs or glitches that can impact hardware components like the keyboard.
How to Fix Lenovo Legion Y540 Keyboard not Working After Update
Now, let’s delve into the steps to troubleshoot and fix the keyboard issue:
Restart Your Laptop:
Begin with a simple restart, as this can resolve minor software glitches.
Use the Lenovo Diagnostic Tool
You can simply use the Lenovo diagnostic tool to detect the issue. To use it, go to their website to get it diagnosed.
You can also download the tool and install it for better diagnosis result, as shown in the picture.
Check for Driver Updates
Navigate to Device Manager and update the keyboard driver manually. This ensures you have the latest compatible driver.
Rollback the Update
If the problem started after a specific update, consider uninstalling that update to revert your system to a working state.
Check for Physical Damage
Inspect the keyboard for physical damage, such as loose or damaged keys. If necessary, replace the keyboard.
Try an External Keyboard
Test an external USB keyboard to determine whether the issue is with the built-in keyboard or a system-wide problem.
System Restore
Perform a system restore to revert your laptop to a previous state when the keyboard was functioning correctly.
Frequently Asked Questions (FAQ):
What should I do if my keyboard works intermittently after an update?
In this case, try reseating the keyboard connector inside your laptop. If the problem persists, consider contacting Lenovo support.
Can I roll back multiple updates to find the culprit?
No, Windows allows you to uninstall only the most recent update. If you suspect an earlier update caused the issue, you may need to contact Lenovo support or perform a system restore.
What if the external keyboard also doesn’t work?
If an external keyboard doesn’t work, the issue may be related to your laptop’s USB ports or a broader system problem. Contact Lenovo support for further diagnosis.
Can I update drivers automatically?
Yes, you can update drivers automatically by selecting the “Search automatically for updated driver software” option in Device Manager.
End Notes
Experiencing a non-functional keyboard on your Lenovo Legion Y540 after a software update can be frustrating, but with the troubleshooting steps outlined in this comprehensive guide, you should be able to diagnose and resolve the issue. Remember to back up your important data before attempting any system-related actions, and don’t hesitate to seek professional assistance if needed.
